Redemption Policy
Physical Metal Redemption Terms
Effective: January 1, 2025 • Updated: December 20, 2025
1. Purpose
This policy governs conditions for redemption and delivery of physically allocated precious metals.
2. Eligibility
- Completed KYC/AML verification
- Meets minimum redemption thresholds
- Allocated metal is in Redeemable status
- No legal or compliance restrictions
3. Minimum Amounts
- Gold (AUXG): Minimum 1 bar size
- Silver (AUXS): Standard silver bar
- Platinum/Palladium: Subject to availability
4. Process
- Submit redemption request
- Tokens are locked
- Status updated to Pending Redemption
- Custodian confirmation obtained
- Metal prepared for pickup or delivery
- Tokens burned upon completion
5. Fees
Redemption may incur: vault handling fees, logistics/insurance costs, customs charges. All fees disclosed prior to confirmation.
6. Certificate Status
Upon successful redemption, certificates are marked as Redeemed, become void, and allocation records are archived.